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Comcast's IP Gateway is all you need to take advantage of a static IP and built-in firewall. In order to pair the CableCARD to your device and activate Xfinity TV services, you will need the following information: Device Host ID (for both Cisco and Motorola cards) Device Data ID (for Motorola cards only) You may also need to verify: CableCARD Serial Number CableCARD Unit Address (for Motorola cards only) CableCARD MAC Address (for. Xfinity WiFi network is hidden – Another reason why you might be having trouble connecting to this network is that it might be actually hidden. In this case, you can use a 3rd party software to identify the hidden SSID and connect o it manually using the MAC address. If you are looking to set up an owned gateway device, please click on our handle (ComcastBizSupport) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and the make, model, MAC, and serial number. The question is “Can Comcast change your IP?” That’s a hard question to answer. The public IP address you use as a Comcast (Xfinity) customer is theirs, not yours.

How to connect a Vizio TV
How to connect a Tivo
How to connect Vonage Adaptors
How to connect a Roku
How to connect Other Non-Browser Devices

Please note, For the usage.connectivityu.com page to work you need to be connected to our internet services.

Manual Add Mac Address To Xfinity Account Password

*First you need to find your device’s MAC Address. Instructions for some common devices are Below.

Manual Add Mac Address To Xfinity Account Sign In

**For devices that are not listed try searching online for instructions on where to locate your MAC Address, or contact the manufacturer. Then follow the instructions below under All Other Non-Browser Devices.

Vizio Television

1. First, find the MAC address for the Wired (RJ45) or Wireless connection, depending on how you are connection. The instructions from the manual are below:
2. To find the TV’s MAC address:
   1. From the NETWORK menu, highlight Manual Setup and press
   OK. The MANUAL SETUP menu is displayed.
   2. Find the MAC address for the TV at the bottom of the list. The
   MAC addresses for the connections in use are displayed:
   • RJ45 MAC – The Ethernet or RJ45 MAC address may
   be needed to set up your network when you have
   connected the TV to your network with an Ethernet (Cat
   5) cable.
   • Wireless MAC – The Wireless (WiFi) MAC address may be
   needed to connect your TV to your network with WiFi.
3. Go to your computer, which must be connected to the apartment’s internet connection, and open up a browser i.e. Firefox, Safari, Chrome, and go to the webpage usage.connectivityu.comPlease Type This In Exactly How It’s Shown.
4. On the webpage you will see Enter device’s MAC Address. Enter the MAC address of your Vonage there.
5. When entering the MAC Address, you must put a colon ( : ) every 2 characters. For example: 00:1A:2B:3C:4D:5E instead of 001A2B3C4D5E.
6. Click Register Device.

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Tivo

1. Turn on the Tivo.
2. From the Main Tivo Screen open the Menu.
3. Select Settings.
4. Select Phone/Network.
5. Copy the MACAddress shown on the page.
6. Go to your computer, which must be connected to the apartment’s internet connection, and open up a browser i.e. Firefox, Safari, Chrome, and go to the webpage usage.connectivityu.comPlease Type This In Exactly How It’s Shown.
7. On the webpage you will see Enter device’s MAC Address. Enter the MAC address of your Tivo there.
8. When entering the MAC Address, you must put a colon ( : ) every 2 characters. For example: 00:1A:2B:3C:4D:5E instead of 001A2B3C4D5E.
9. Click Register Device.

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Vonage

1. Vonage V-Phone Adaptor

– The MAC Address will be listed on the Outside of the adaptor’s packaging.

2. F1000 Wi-Fi Phone Adaptor

– The MAC Address will be listed Behind The Battery. You will have to remove the battery to find the MAC Address.

3. All Other Adaptors

– The MAC Address will be listed on the Outside of the Adaptor. Usually it is located on a sticker which is on the Bottom on the Adaptor.

4. Go to your computer, which must be connected to the apartment’s internet connection, and open up a browser i.e. Firefox, Safari, Chrome, and go to the webpage usage.connectivityu.comPlease Type This In Exactly How It’s Shown.

5. On the webpage you will see Enter device’s MAC Address. Enter the MAC address of your Vonage there.

6.When entering the MAC Address, you must put a colon ( : ) every 2 characters. For example: 00:1A:2B:3C:4D:5E instead of 001A2B3C4D5E.

7. Click Register Device.

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Roku

*The MAC Address should be listed on the Back of the Roku. If it is Not, please follow the instructions below.

1. Turn on the Roku.
2. From the Main Screen press UP to make the Menu Bar appear.
3. Select Settings.
4. Select Player Info.
5. Copy the MAC Address shown on the page.
6. Go to your computer, which must be connected to the apartment’s internet connection, and open up a browser i.e. Firefox, Safari, Chrome, and go to the webpage usage.connectivityu.comPlease Type This In Exactly How It’s Shown.
7. On the webpage you will see Enter device’s MAC Address. Enter the MAC address of your Roku there.
8. When entering the MAC Address, you must put a colon ( : ) every 2 characters. For example: 00:1A:2B:3C:4D:5E instead of 001A2B3C4D5E.
9. Click Register Device.

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Manually Add Mac Address To Xfinity Wifi

All Other Non-Browser Devices

Manual Add Mac Address To Xfinity Account Sign Up

1. Have the device’s MAC Address ready.
2. Go to your computer, which must be connected to the apartment’s internet connection, and open up a browser i.e. Firefox, Safari, Chrome, and go to the webpage usage.connectivityu.comPlease Type This In Exactly How It’s Shown.
3. On the webpage you will see Enter device’s MAC Address. Enter the MAC address there.
4. When entering the MAC Address, you must put a colon ( : ) every 2 characters. For example: 00:1A:2B:3C:4D:5E instead of 001A2B3C4D5E.
5. Click Register Device.